Last updated 08/03/2022
SHIPPING
For US orders we offer free expedited shipping (2 - 3 business days) for all orders in the USA.
Please note:
Free shipping on subscriptions does not apply to international orders.
We fulfill your request within 48-hrs of receiving the order. Shipments will be via USPS 1st Class. (It usually takes 3* business days).
*Hawaii and Alaska generally see shipping times between 3 to 6 business days with our expedited shipping.
For US orders, you can choose to expedite your shipping at check-out.
International: we do not support shipments to Australia or New Zealand, as these countries are no longer supported by USPS.
RETURNS
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may request a full refund. Please see below for more information on our return/refund policy.
Due to the nature of our product, we do not accept returns. However, if you are at all unsatisfied with your purchase, you can request a full or partial refund. Please see below for requesting a refund.
If you are at all unsatisfied with your purchase, you may request a full or partial refund within 30 days. We do not offer refunds for multiple months. To request a refund for an item, please email customer service at hello@terraseed.com
Within the next 72 hours, our team will process your refund, and you will see your money returned to you within 7 days
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
hello@terraseed.com