Last updated 11/04/2022
SHIPPING
For US orders we offer free expedited shipping (2 - 3 business days) for all orders in the USA.
Please note:
Free shipping on subscriptions does not apply to international orders.
We fulfill your request within 48-hrs of receiving the order. Shipments will be via USPS 1st Class. (It usually takes 3* business days).
*Hawaii and Alaska generally see shipping times between 3 to 6 business days with our expedited shipping.
For US orders, you can choose to expedite your shipping at check-out.
International: we do not support shipments to Australia or New Zealand, as these countries are no longer supported by USPS.
RETURNS & EXCHANGES
If you are not completely satisfied with your purchase for any reason, we accept returns and offer refunds and exchanges. Please see below for more information on our return/refund process.
Our customers are our top priority and we want to make things right!
If you are at all unsatisfied with your purchase, you may request a full or partial refund within 30 days of receiving your item by emailing customer service at hello@terraseed.com
Our team will process your refund within 72 hours, please allow an additional 5 business days for the funds to return to your account.
For defective or damaged products, please contact us at the customer service email provided to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
hello@terraseed.com